Conflict management
Conflict management
As a Health & Safety representative, you will often find yourself in situations where you need to communicate clearly and concretely.
Course in conflict management and communication
On the course, you will try out difficult situations, and you will learn to communicate clearly in conflicts.
This course is for you who want to strengthen your communication as a Health & Safety representative or manager. It is for you who want simple and concrete tools to master difficult situations.
Content and benefit
- Insight into communication and good collaboration tools
- Active listening and constructive communication
- Exercises in conflict resolution in relation to difficult situations or people
- You learn how to give feedback in a constructive way
- You get exercises in reading body language
- You learn to maintain requirements, limits and goals in a positive way
Form
The course consists of a mixture of presentations, dialogue and case processing as well as training through practical exercises.
Other courses
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