Conflict Management and Communication

Udbytte for dig

Participants gain insight into active listening and open, constructive communication. They learn to handle conflicts, give constructive feedback, read body language, and maintain requirements, boundaries, and goals in a positive and clear way.- Insight into communication and good collaboration tools
- Active listening
- Creation of open and constructive communication
- Exercises in conflict resolution in relation to difficult situations or people
- You learn to give feedback in a constructive way
- You get exercises in reading body language
- You learn to maintain requirements, limits and goals in a positive way

Indhold

The course covers active listening, constructive dialogue, conflict resolution in difficult situations, and communication with challenging individuals. It also focuses on feedback techniques, understanding body language, and maintaining clarity around expectations, limits, and goals.

Målgruppe

The course is designed for Health and Safety representatives and managers who often face challenging communication situations and want concrete tools to handle conflicts effectively.

Varighed

6 hours

There is full catering on the course - let us know about any allergies as soon as possible

Requirements for obtaining a course certificate 
You must be present during the entire course.